🤝 Copilot & Copilot Studio

AI Agents and Assistants

The future is AI that works alongside your team. Build, customize, and deploy intelligent Copilot solutions.

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💼 MS-4004: Empower Your Workforce with Microsoft 365 Copilot Use Cases

Practice complete business workflows across Sales, Operations, Finance, HR, and other roles

Resource Description Link
Training CourseComplete MS-4004 course and learning pathMicrosoft Learn →
Hands-on LabsHosted instructions for all role-based use casesMicrosoft Labs →

📝 MS-4018: Draft, Analyze, Present with Microsoft 365 Copilot

Master productivity with AI-powered Microsoft 365

Resource Description Link
Training CourseComplete MS-4018 learning pathMicrosoft Learn →
Hands-on LabsPractice exercises and lab instructionsGitHub Labs →

🤖 MS-4019: Transform Your Business Processes with Copilot Agents

Build intelligent agents that automate everyday tasks

Resource Description Link
Training CourseComplete MS-4019 learning pathMicrosoft Learn →
Hands-on LabsPractice exercises and lab instructionsGitHub Labs →

💬 MS-4023: Transform Ideas into Action with Copilot Chat

Get started with Microsoft 365 Copilot Chat and craft effective prompts

Resource Description Link
Training CourseComplete MS-4023 learning pathMicrosoft Learn →
Hands-on LabsPractice exercises and lab instructionsGitHub Labs →

🤖 PL-7008: Create Agents in Microsoft Copilot Studio

Build custom AI agents that automate conversations and business processes

Resource Description Link
Applied Skills AssessmentOfficial Microsoft credentialMicrosoft Learn →
Training CourseComplete PL-7008 learning pathMicrosoft Learn →
Hands-on LabsPractice exercises and lab instructionsGitHub Labs →
Copilot Studio DocsComplete documentation and guidesCopilot Studio Reference →

🧩 MS-4022: Extend Microsoft 365 Copilot in Copilot Studio

Extend Microsoft 365 Copilot with agents built in Copilot Studio

Resource Description Link
Training CourseComplete MS-4022 courseMicrosoft Learn →
Hands-on LabsHosted lab instructions and required resourcesMicrosoft Labs →

🤝 AB-6008: Delegate Work with AI

Use Microsoft Copilot Cowork to delegate and coordinate multi-step work

Resource Description Link
Training CourseComplete AB-6008 courseMicrosoft Learn →
Hands-on LabDelegate work with Microsoft Copilot CoworkMicrosoft Lab →

🚀 Agent Lab: Build Your First AI Agent in 90 Minutes

Hands-on workshop to create your own Copilot agent

Lab Instructions

Choose your platform to get started:

Platform Lab Instructions
ChatGPTDownload Lab Instructions (PDF) →
Microsoft CopilotDownload Lab Instructions (PDF) →

Reference Documents

These files are used to configure your agent's knowledge and behavior:

Document Purpose Download
Email TemplatesTemplates for common client interactions and follow-upsDownload →
Service DescriptionsDescriptions of services offered for proposals and onboardingDownload →
Tone GuideGuidance on maintaining consistent voice and toneDownload →

Suggested Prompt Scenarios

Use these prompts to test your agent:

Scenario Prompt
Interested ProspectCreate a follow-up email for a prospect who is interested but needs time to decide. Include next steps and maintain momentum.
Ready to BuyDraft an enthusiastic follow-up for a client ready to move forward. Include contract next steps and onboarding timeline.
Missed MeetingWrite a friendly email to reschedule with someone who missed our meeting. Keep tone understanding and professional.
Proposal Check-inCreate a follow-up email checking on a proposal sent last week. Be helpful, not pushy.
Thank You EmailWrite a thank you email after the first meeting with a potential client. Reference what was discussed and suggest next steps.
Not Now ResponseDraft a professional response for a prospect who says the timing isn't right. Keep the door open for future engagement.

Ready to Build AI Assistants?

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