Practical AI Help for Business Owners

Get time back with AI workflows that actually ship.

AIA Copilot moves business owners from AI curiosity to implemented workflows — audit the work, ship the first one in 30 days, then keep improving without hiring an internal AI team.

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Microsoft Certified Trainer  ·  30+ yrs enterprise tech  ·  ex-Microsoft & Amazon
01

AI Time Back Audit

Find where admin, intake, follow-up, reporting, and customer communication steal hours — and pick the first workflow worth improving.

02

30-Day AI Workflow Sprint

Implement one to three usable workflows with the right mix of Copilot, ChatGPT, automation, agents, documents, and human approval rules.

03

Managed AI Operations

Ongoing fractional AI operations support: tune workflows, add new use cases, improve adoption, and keep the system useful as the business changes.

The AIA Offer Stack

Simple entry, practical implementation, ongoing improvement.

Audit the time drain, ship the first workflow, then manage AI operations as the business changes.

Entry Offer

AI Time Back Audit

Identify where AI can realistically save owner and team time in the next 30 days. Output: workflow shortlist, readiness gaps, recommended first sprint.

Explore the audit
Implementation Offer

30-Day AI Workflow Sprint

Build one to three workflows your team can use: follow-up, intake, meeting notes, reports, proposals, SOPs, inbox triage, or customer communication.

Explore the sprint
Retainer Offer

Managed AI Operations

Fractional AI operations for businesses that want continuous workflow improvement without hiring an internal AI team.

Explore the retainer
Start here

If you want AI to save time, not create more work.

The pages we built for owners and operators who want clear next steps instead of AI hype.

Best first stop

AI for Small Business

A practical guide to where to start, what to automate first, and how to choose tools without getting overwhelmed.
Tool decisions

Choose the Right Tool Stack

For when you are asking, “Should we use Copilot, ChatGPT, automation, or something else?”
Leadership plan

Plan the Next 90 Days

For when leadership agrees AI matters but has not agreed on the first realistic implementation plan.
What we fix first

The first win is measurable, low-risk, and close to revenue.

Reduce Admin Time

Cut time on intake, follow-ups, meeting notes, documentation, estimates, proposals, and recurring status updates.

Improve Response Speed

Respond faster to leads, clients, and internal requests with AI-assisted drafts, routing, summaries, and triggers.

Make Better Tool Decisions

Avoid spending money on the wrong AI stack. Choose what fits your team now, then expand after the first wins are real.

Why buyers trust this approach
30+
Years in enterprise technology, including Microsoft & Amazon
11
Official Microsoft Copilot courses delivered in live training
90d
Target window for a practical, real workflow win

What verified proof looks like here

We are not padding this site with invented case studies. This is what is verified today.

  • 30+ years in enterprise technology, including Microsoft and Amazon
  • 11 official Microsoft Copilot courses delivered in live training environments
  • Independent speaking validation through MAXtrain fireside chats
  • A practical 90-day delivery model focused on one real workflow win first
Scott Hay, founder of AIA Copilot
Meet Scott Hay

30+ years in enterprise tech, now implementing practical AI for small business.

Roles at Microsoft and Amazon. Microsoft Certified Trainer delivering 11 official Copilot courses plus Azure AI, Power BI, and Power Platform — and custom automations for HVAC, dental, construction, legal, and professional services.

What I do best: help owners decide where AI fits, which tools to use first, and how to turn one good AI idea into a workflow that saves time every week.

See Scott's full background
Latest workflow guides

Articles that support the audit, sprint, and implementation path.

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Frequently asked questions

Common questions about AI consulting, implementation, and training.

What is an AI Time Back Audit?

An AI Time Back Audit identifies the recurring work most likely to give your team measurable time back. We map your bottlenecks, score workflow candidates, flag readiness gaps, and recommend the safest first 30-day implementation path.

How long does a practical AI implementation take to build?

The core implementation offer is a 30-Day AI Workflow Sprint. We select one to three practical workflows, design the handoffs and approval rules, build or configure the right assistant or automation pattern, and train the team on real usage.

How do you help us implement AI?

We start with one recurring workflow, map the task and handoffs, choose the right assistant or agent pattern, implement the workflow, and train your team to use it safely. The goal is practical adoption: offload work, improve quality, and make AI useful in daily operations.

What Microsoft Copilot courses do you offer?

We deliver 11 official Microsoft 365 Copilot courses (MS-4002 through MS-4023), plus AI-102 (Azure AI), PL-300 (Power BI), Power Platform, and custom workshops covering business users through developers and architects.

How much does AI consulting cost?

Pricing depends on scope. The usual entry point is an AI Time Back Audit, followed by a scoped 30-Day AI Workflow Sprint when there is a clear implementation candidate. Managed AI Operations is available for ongoing improvement and support.

What industries do you serve?

We specialize in stable, process-driven businesses: HVAC, plumbing, electrical, and home services; dental offices and healthcare practices; construction and property management; legal and professional services; accounting and insurance; restaurants and fitness studios. These businesses benefit most from AI automation because their processes are repeatable.

Where are you located?

AIA Copilot is based in Traverse City, Michigan. We work with clients across the United States and deliver training both in-person and virtually. Most consulting and development work is done remotely, with on-site engagements available when needed.

Ready to find the first workflow worth fixing?

Start with an AI Time Back Audit. We will identify where your team is losing time, score the safest workflow candidates, and map the fastest path to a working first implementation.

Book an AI Time Back Audit